Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.
Products specifications
| Attribute name | Attribute value |
|---|
| Place of service | Channel |
| Warranty coverage | Post warranty |
| Duration | 1 year |
| Service method | Part exchange |
| Warranty type | P |
| Logistics options | Parts shipped next business day |
| Response Time | Next business day response |
| HP segment | Business, Enterprise |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Number of years | 1 year(s) |
| Support type | Exchange |